Help Scout vs HEY Comparison (2026)

Compare Help Scout vs HEY email services. In-depth analysis of features, pricing, security, privacy, and storage to find the best email provider for your needs.

Forward Email Team
Written by
Forward Email TeamVerified
Published
4/1/26
Time to read
Less than 5 minutes
We recommend Forward Email as the best alternative to Help Scout. We also support webmail: https://mail.forwardemail.net

Email Service Comparison

20 facts in comparison
Help Scoutvs.HEY

Help Scout

One unified platform
"One unified platform"
  • Hardenize Test
  • Internet.nl Site Test
  • Internet.nl Mail Test
  • Mozilla HTTP Observatory Grade
  • Qualys SSL Labs SSL Server Test
vs.

HEY

We finally fixed your email + calendar!
"We finally fixed your email + calendar!"
  • Hardenize Test
  • Internet.nl Site Test
  • Internet.nl Mail Test
  • Mozilla HTTP Observatory Grade
  • Qualys SSL Labs SSL Server Test
$20/moPricing$99/yr + $12/mo per user
No Help Scout does not support storageStorage100 GB
10 MBAttachmentsHEY does not use regular email attachments, which also prevents them from being encrypted with PGP
NoOpen-SourceNo
NoSandboxed Encryption No
NoUnlimited DomainsNo
NoUnlimited AliasesNo
NoTTI No
NoSMTPNo
NoIMAPNo
NoPOP3No
NoAPINo
NoE2EE No
NoOpenPGP No
NoWKD No

Email Service Screenshots

Closed-source

Help Scout

Help Scout is a closed-source email service. Their website says: One unified platform

Help Scout is a closed-source email service.
Photo by Forward Email
Go to site
Closed-source

HEY

HEY is a closed-source email service. Their website says: We finally fixed your email + calendar!

HEY is a closed-source email service.
Photograph by Forward Email
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Compare Help Scout with 78 email services